Privacy Policy

Last Updated: July 11, 2026

1. Introduction

RentEase Africa ("we," "our," "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Platform. By using the Platform, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

• Registration Data: Name, email address, phone number, role (landlord, property manager, tenant, admin).
• Profile Information: Bio, profile photo, property details, payment information.
• Communications: Messages, support tickets, feedback.

2.2 Automatically Collected Information

• Device & Usage Data: IP address, browser type, pages visited, time spent, referring URLs.
• Cookies & Similar Technologies: We use cookies to enhance your experience, remember preferences, and analyse usage.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve the Platform.
• To process transactions and send you related information.
• To communicate with you, including customer support and service updates.
• To personalise your experience and deliver content relevant to you.
• To analyse usage trends and improve security.

4. Sharing of Information

We do not sell or rent your personal information. We may share data in the following cases:

• Service Providers: Third‑party vendors who help us with payment processing, hosting, analytics, and customer support.
• Legal Compliance: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent at any time (where we rely on consent).
• Opt out of marketing communications.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at support@rentease.africa.

7. Cookies

We use cookies to improve your experience. You can manage your cookie preferences in your browser settings. Note that disabling cookies may affect some features.

8. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page. Your continued use of the Platform after changes constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy, please reach out to us:

• Email: support@rentease.africa
• Phone: +234 800 123 4567
• Address: 1234 Lagos Island, Lagos, Nigeria