General

Bythe Beauty is a multi-tenant SaaS platform that connects beauty professionals with clients. It provides tools for booking, staff management, payments, and business growth.
We offer a free Starter plan for freelancers. Paid plans (Professional, Business, Enterprise) provide additional features like more staff, branches, and advanced reporting. View our pricing.
Anyone! Customers can browse and book services, while business owners (salons, spas, barbers, etc.) can manage their operations through our dashboard.

For Customers

Browse businesses, select a service, choose a date and time, and confirm your booking. You'll receive an instant confirmation email.
Yes, you can cancel or reschedule from your customer dashboard. Check the business's cancellation policy for any fees.
After your appointment, you'll receive an email invitation to review the business. You can also go to your booking history and leave a review there.

For Business Owners

Click the "Register Your Business" button on the homepage, fill in your details, choose a plan, and submit. Our team will review and activate your account.
Yes, the Business and Enterprise plans support multiple branches with individual staff, services, and working hours.
Go to your dashboard, navigate to the Staff section, and click "Add Staff". Fill in the details and assign them to services.

Payments & Subscriptions

We support Paystack, Flutterwave, Stripe, PayPal, and direct bank transfers (for selected regions).
Subscriptions are monthly. You can upgrade, downgrade, or cancel anytime from your dashboard. Changes take effect immediately.
We charge a small service fee per booking (2.9% + £0.30) to cover payment processing. This is transparently shown at checkout.

Technical

Absolutely. We use industry-standard encryption (SSL) and store passwords securely using bcrypt hashing. We never share your data with third parties.
Yes, you can export customer lists, bookings, and financial reports in CSV format from your dashboard.
Yes, API access is available on the Enterprise plan. Contact our support team for documentation.

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